PRIVACY POLICY
Herdade do Freixo
Updated: November 19, 2025
This Privacy Policy describes how Herdade do Freixo collects, uses, stores, and protects the personal data of users who visit the website www.enoturismoherdadedofreixo.com, in accordance with the General Data Protection Regulation (GDPR — Regulation EU 2016/679) and applicable Portuguese legislation.
1. Data Controller Identification
Herdade do Freixo
Tax Identification Number (NIF): 509 849 172
Address: 7170–112 Freixo, Portugal
Email: freixo@herdadedofreixo.pt
Telephone: (+351) 266 094 830
2. Personal Data Collected
Herdade do Freixo may collect the following types of personal data:
2.1. Data provided by the user
Name and surname
Email address
Telephone number
Address (when necessary)
Payment details (processed by partners, not stored by Herdade do Freixo)
Information sent through contact forms, reservations or online purchases
2.2. Automatically Collected Data
IP Address
Type of device and browser used
Pages visited
Time spent on the website
Cookies and similar technologies (detailed in the Cookie Policy)
3. Purposes of Data Processing
The personal data collected may be used for:
Processing reservations, purchases or orders made by the user
Sending confirmations, communications and information related to services
Responding to contact or support requests
Improving navigation and user experience on the website
Compliance with legal and tax obligations
Managing payments through secure partners
Sending commercial information or newsletters, if the user gives explicit consent
4. Legal Basis for Processing
Herdade do Freixo processes personal data based on:
Performance of a contract (e.g., reservations and purchases)
Consent (e.g., sending newsletters, non-essential cookies)
Legitimate interest (e.g., improvement of (website)
Compliance with legal obligations (e.g., invoicing)
5. Data Sharing with Third Parties
Herdade do Freixo may share data with:
Payment service providers (Stripe, Apple Pay, MB Way, Multibanco, etc.)
Website hosting and maintenance services
Accounting and tax entities
Contracted service providers (e.g., booking platforms)
No data is sold or transferred for commercial purposes to third parties.
All partners comply with the GDPR and use appropriate security measures.
6. Data Retention
Personal data is retained only for the period necessary to:
Fulfill the purpose that motivated its collection
Comply with legal and tax obligations
Respect applicable limitation periods
After these periods, the data will be deleted or anonymized.
7. Data Security
Herdade do Freixo implements technical and organizational measures to protect personal data, including:
Data encryption
Secure connections (HTTPS)
Restricted access to data
Storage on protected servers
Payment processing through certified platforms (e.g., Stripe)
8. Data Subject Rights
The user has the right to:
Access their personal data
Request the rectification of incorrect data
Request the erasure of their data (“right to be forgotten”)
Limit or object to the processing of data
Request data portability
Withdraw consent at any time (where applicable)
Requests should be sent to:
The user also has the right to lodge a complaint with the National Data Protection Commission (CNPD).
9. Cookies
The website uses its own and third-party cookies to improve navigation and analyze traffic.
Detailed information can be found in the Cookie Policy.
10. Links to Third-Party Sites
The website may contain links to external sites.
Herdade do Freixo is not responsible for the privacy policies of these sites.
11. Changes to this Privacy Policy
Herdade do Freixo may update this Privacy Policy at any time.
The updated version will always be published on the website.
12. Contact
For questions about data protection or exercising your rights:
📧 freixo@herdadedofreixo.pt
📞 (+351) 266 094 830
